Business Support Manager
- Tokyo
- adjoe
- Business Team
- Full time
adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
Meet Your Team: Japan Operations & Support
At adjoe, our operations team serves as the vital backbone of our global growth. Based in Tokyo, you will work directly with our Country Manager Japan to ensure our local office runs seamlessly while supporting our Sales team to thrive. You will also act as the primary operational bridge between our Tokyo team and HQ functional leads (Office, IT, HR, Finance, TA) in Hamburg. Combining local functional execution and business support, your work directly shapes our workplace culture and operational efficiency in Japan.
What You Will Do
Office & Facility Operations: Manage day-to-day Tokyo office administration, vendor relationships, and inventory. Execute local procurement and IT asset ordering (e.g., laptops) to achieve availability and operational cost efficiencies.
Local HR Administration & Employee Experience: Execute end-to-end local onboarding and offboarding, operate HR administration and documentation, ensure we act compliant according to local authority and our shareholders’ frameworks and administer monthly employee expenses. Serve as an approachable, trusted point of contact (“open ear”).
Sales & Business Enablement: Provide direct operational support to the Sales team by organizing and updating key data tracking (Google Sheets, CRM cadence), assisting with partner outreach, and coordinating client dinners, venue bookings, and team events.
Cross-Functional & TA Assistance: Provide flexible overflow support to Talent Acquisition with potential local vendor relations, and Japanese/English translation of key documents.
Who You Are
You have 3+ years of professional experience in combining operational and administrative support, such as office management and HR administration, ideally within an international, fast-paced tech or scale-up environment.
You possess native-level fluency in Japanese (written/spoken) for local employee interactions and labor compliance, alongside business English proficiency (B2+) to communicate effectively with HQ in Hamburg.
You are hands-on with core HR execution (employee lifecycle operations from on- to offboarding, labor law, performance management, document maintenance, absence queries, and compliance) and bring an empathetic, people-focused approach; professional HR experience beyond the core functions and cross-border local labor law knowledge is a strong plus.
You are highly organized and tech-savvy, proficient with Google Workspace (especially Google Sheets) and CRM/HRIS tools, with an eye for detail and data hygiene.
You bring a proactive, service-oriented “can-do” mindset – capable of juggling shifting priorities, solving operational bottlenecks, and supporting internal teams with discretion and warmth.
We welcome applications from people who will contribute to the diversity of our company.
Tips & Tricks to Nail Your Interviews!
Skip cover letters
Check your equipment
Do some research
Prepare an elevator pitch
Structure your answers
Let your personality shine
Come with your questions
Don’t be afraid of rescheduling
Recruiting FAQs
We aim to make our recruiting process as fast and efficient as possible, but the duration can vary depending on the role you are applying for. Usually we are really fast, though (less than 4 weeks).
Yes, if you see multiple roles open that match your skill set, you can apply for them simultaneously. Our Talent Acquisition team will review your application and contact you about the role that best seems to match your skills.
Yes, if you see multiple roles that match your skill set, you can apply for them simultaneously. Our Talent Acquisition team will review your application and contact you about the role that best matches your skills.
Great! Please allow a few days for our team to review your application. We will contact you with the next steps as soon as possible.
We’ll never ask you for money, fees, or sensitive information (like bank details, tax forms, or credit card numbers) during the hiring process.
If anything feels off, you can always double-check by reaching out to our Talent Acquisition team at ta@applike-group.com.
Once you’ve signed your contract, our HR team may request personal details, but only from our official email: hr@applike-group.com.
No, we do provide full visa and relocation support.
We do! You can find more information about our relocation support and the succesful relocation of our colleagues here on this website.
No problem! Our visa and relocation support does also include your partner or kids. (Please be aware that legal marriage is often times a requirement to obtain a partner-visa).
If you prefer 100% remote companies, applike is not the right place for you because we strongly believe in face-to-face collaboration. However, we did implement a hybrid working model where we are in the office at least three days a week (Monday, Tuesday, and Thursday) and can work remotely the remaining two days. Additionally, you get three whole weeks per year to work fully remotely if you want.
Our hybrid working approach involves being in the office at least three days a week (Monday, Tuesday, and Thursday) and the option to work remotely the remaining two days. Flexible working hours mean that we work Monday-Friday, but do not have fixed working hours. Just make sure to adapt to the rhythm of your team.
The headquarters of the applike group and all its subsidiaries are located in Hamburg, Germany. We do have offices in the US and APAC.
Well next to the fact that you are able to see and collaborate with your colleagues face-to-face, we have a super modern office that leave no wishes open: from Drinks & Snack, areas to work away from your desk to a fully equiped gym.
Yes, you can!
Couldn’t find the perfect job offer?
Nevermind! We are always interested to get in touch with new talents.