Team Lead HR Operations (f/m/d)
- Hamburg
- applike group
- HR
- Full time
As our Team Lead HR Operations, you are the operational anchor and execution driver of our People engine across German and global entities. You balance empathetic team leadership with ultimate end-to-end accountability for operational delivery, adherence to service SLAs, high data quality standards, and continuous process evolution.
You lead a team of currently three (2 HR Operations Specialists, 1 HR Coordinator), with a focus split across Team Leadership & Governance (40%), Hands-On HR Operational Execution (40%), and Process Optimization & AI Adoption (20%).
This role is designed for someone with the ambition to elevate HR Operations toward a modern, global-first, and zero-backlog setup. You lead by working alongside your team in daily operations (payroll runs, legal contract architecture, onboarding & offboarding best practices) while enforcing robust SOPs, always keeping the internal knowledge base up-to-date, setting clear performance expectations, and navigating constructive change discussions. In close collaboration with your team, cross-functional partners (IT, Finance, Office, Legal, Business), and internal SMEs, you operationalize automated workflows and AI implementations to ensure our process infrastructure scales smoothly as the company grows further.
What you will do:
Team Leadership & Operational Oversight (40%)
End-to-End Ownership: Hold ultimate accountability for the accuracy, timeliness, and legal compliance of all HR Operations workflows across all global entities, tailoring according to the differentiating needs of companies in startup vs. scaleup mode. Define, monitor, and enforce clear response times and resolution SLAs for employee inquiries and internal requests, fostering a fast, solution-oriented, and reliable service culture. Set and maintain high standards for the team.
Workload & Performance Management: Actively oversee task distribution, monitor team capacity, and manage individual performance. Coach and mentor direct reports, encouraging them to question the status quo and grow their technical and operational capabilities. Address skill gaps, provide direct feedback, and support development.
Knowledge Architecture: Oversee the creation and continuous maintenance of operating procedures and internal documentation across all operational routines to eliminate single points of failure and ensure seamless knowledge transfer.
Global-First Execution: Ensure international HR lifecycle processes are executed with the same quality, accuracy, and premium employee experience as German operations.
Escalation & Change Navigation: Act as the primary escalation point for team or employee issues, while constructively managing resistance during process changes.
Core Hands-On HR Operations (40%)
Cross-Functional Work: Drive tight operational alignment with group-intern (TA, IT, Finance, …) and Business stakeholders, to execute frictionless “click-to-xx” workflows, e.g. “Day-1-ready” hardware/system access setups incl. Coordination of appointments and information to hiring managers.
Payroll Execution: Steer the monthly German and international payroll preparation, data validation, and vendor coordination.
Contract & Mobility: Oversee and issue standard employment contract/document creation, and facilitate global mobility and relocation procedures.
Data & HRIS: Manage process-related updates in Personio; maintaining clean master data & e-files, and ensuring meaningful reporting for internal stakeholder and management.
Smart Workflows & AI Integration (20%)
Continuous Improvements: Work with the team to identify operational bottlenecks and execute structured improvements that eliminate manual work.
Operational AI Adoption: Drive the practical adoption of AI tools within the team, ensuring new systems are actively embedded in daily routines, document creation, and employee inquiries rather than remaining theoretical.
Exemplary Projects & Ownership
HR Operations Blueprinting & Inventory: Conduct end-to-end checks of our HR workflows, and further potential for tool integration, mapping out bottlenecks, eliminating redundancies, and executing a follow-up plan to streamline daily operations and support organizational growth with minimal administrative overhead.
Next-Level Payroll Revamp: Makeover of our German and international payroll preparation, integrating meaningful software tools and automated validation checks to eliminate manual entry and reach maximum payout accuracy.
Relocation & Immigration Revamp: Take over our global mobility support and manage external service providers for a seamless relocation experience.
AI-Powered Operations: Co-Lead practical implementation initiatives leveraging AI processing and automation opportunities into daily HR tasks.
Who you are:
Hands-On HR Ops Mastery: 6+ years of direct experience in HR Operations, HR Administration, and Payroll.
Leadership & Performance Management: First leadership experience (team lead, interim lead, or strong mentoring role) in a fast-paced environment (scale-up, dynamic, ideally SaaS from 500 to 2000+ employees).
Operational Accountability: Proven ability to hold outcome responsibility while staying actively engaged in execution.
Project Track Record: Experience executing operational projects (payroll revamp, audit, tool implementation).
Education & Domain Expertise: Degree or HR qualification; strong knowledge of German labor law, payroll execution, and mobility.
HRIS Expertise: Heavy-user (ideally Admin) in HRIS (Personio preferred) and tool integration, driven by a #ZeroManualWork orientation.
Future-Proof Mindset & AI Literacy: A strong intrinsic interest in emerging technologies and a proactive mindset toward leveraging AI tools and their integration to automate routines, optimize workflows, and continuously elevate role efficiency.
Languages: Business fluent in English (B2/C1) and German (B2).
Fuel for the Journey: Benefits to Support Your Ambitions
Invest in Your Future: Regular feedback and our development program support your growth, helping you expand your skill set and achieve your career goals.
Easy Arrival to applike: From signing to settling in Hamburg, we’ve got you covered. Need a visa? No problem. Ready to build your new life and career at applike in Hamburg? We support every ambition – from learning German to a relocation bonus that helps you settle in and make Hamburg feel like home.
Live Your Best Life, at Work and Beyond: We work in a hybrid setup with 3 core office days, plus flexible working hours. Enjoy 30 vacation days, 3 weeks of remote work per year, and free access to an in-house gym with lots of different fitness classes and mental health support through our Employee Assistance Program (EAP).
Thrive Where You Work: Enjoy the Alster Lake view from our central office with top-notch equipment, fun open spaces, and a large variety of snacks and drinks.
Join the Community! Participate in regular team and company events, including hackathons and social gatherings. We work together, and we celebrate together, too.
Our mission is to create an inspiring work environment for amazing people to achieve extraordinary things. Be part of it!
Skip writing cover letters. Tell us about your most passionate personal project, your desired salary, and your earliest possible start date. We are looking forward to your application!
We welcome applications from people who will contribute to the diversity of our company.
Tips & Tricks to Nail Your Interviews!
Skip cover letters
Check your equipment
Do some research
Prepare an elevator pitch
Structure your answers
Let your personality shine
Come with your questions
Don’t be afraid of rescheduling
Recruiting FAQs
We aim to make our recruiting process as fast and efficient as possible, but the duration can vary depending on the role you are applying for. Usually we are really fast, though (less than 4 weeks).
Yes, if you see multiple roles open that match your skill set, you can apply for them simultaneously. Our Talent Acquisition team will review your application and contact you about the role that best seems to match your skills.
Yes, if you see multiple roles that match your skill set, you can apply for them simultaneously. Our Talent Acquisition team will review your application and contact you about the role that best matches your skills.
Great! Please allow a few days for our team to review your application. We will contact you with the next steps as soon as possible.
We’ll never ask you for money, fees, or sensitive information (like bank details, tax forms, or credit card numbers) during the hiring process.
If anything feels off, you can always double-check by reaching out to our Talent Acquisition team at ta@applike-group.com.
Once you’ve signed your contract, our HR team may request personal details, but only from our official email: hr@applike-group.com.
No, we do provide full visa and relocation support.
We do! You can find more information about our relocation support and the succesful relocation of our colleagues here on this website.
No problem! Our visa and relocation support does also include your partner or kids. (Please be aware that legal marriage is often times a requirement to obtain a partner-visa).
If you prefer 100% remote companies, applike is not the right place for you because we strongly believe in face-to-face collaboration. However, we did implement a hybrid working model where we are in the office at least three days a week (Monday, Tuesday, and Thursday) and can work remotely the remaining two days. Additionally, you get three whole weeks per year to work fully remotely if you want.
Our hybrid working approach involves being in the office at least three days a week (Monday, Tuesday, and Thursday) and the option to work remotely the remaining two days. Flexible working hours mean that we work Monday-Friday, but do not have fixed working hours. Just make sure to adapt to the rhythm of your team.
The headquarters of the applike group and all its subsidiaries are located in Hamburg, Germany. We do have offices in the US and APAC.
Well next to the fact that you are able to see and collaborate with your colleagues face-to-face, we have a super modern office that leave no wishes open: from Drinks & Snack, areas to work away from your desk to a fully equiped gym.
Yes, you can!
Couldn’t find the perfect job offer?
Nevermind! We are always interested to get in touch with new talents.