Director of Client Solutions (f/m/d)
- Hamburg
- adjoe
- Supply Growth
- Full time
adjoe is redefining the future of mobile advertising. Powered by advanced AI, first-party data, and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with our intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 700 million users worldwide for scalable growth. Backed by Europe’s leading media powerhouse Bertelsmann and operating from offices in Hamburg (HQ), Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
What You Will Do:
Executive Relationship Management: Navigate and manage high-stakes technical relationships with C-level stakeholders (CTOs, Architects, and Engineering Leads) at our most strategic publisher partners.
Success & Service Excellence: Ensure industry-leading satisfaction levels and uphold rigorous Service Level Agreements (SLAs) for our global publisher base.
Technical Implementation: Oversee end-to-end complex onboardings and technical integrations, ensuring seamless alignment between publisher tech stacks and our proprietary systems.
Strategic Escalation: Act as the final point of escalation for “unsolvable” technical bugs, delivery discrepancies, or high-priority system failures.
Product Advocacy: Partner closely with Product and Engineering teams to translate direct publisher feedback and technical pain points into actionable items for the product roadmap.
Mentorship & Growth: Lead, mentor, and scale a team of Technical Account Managers (TAMs), fostering a culture of technical curiosity and client-first problem-solving.
Standardization: Develop and refine “Playbooks” for onboarding, troubleshooting, and partner management to ensure a consistent, world-class partner experience.
Who You Are:
You bring 8+ years of experience in Ad Tech, MarTech, or SaaS, including at least 5 years in a formal leadership or people-management capacity.
Executive Ownership: You embody a “driver” mentality. You take full accountability for key initiatives, navigating ambiguity with a sense of urgency and ensuring projects reach the finish line through proactive leadership.
Analytical Power: You possess elite problem-solving skills and are comfortable “getting into the weeds” with data. You are proficient in SQL for database querying, as well as Excel and other advanced analytics tools.
Technical Literacy: You have a foundational understanding of HTML and JavaScript (or a similar scripting language). You understand the architecture of the web and how disparate technical systems communicate.
Systems Expertise: You have a working knowledge of HTTP REST endpoints and the ability to diagnose failures within API-driven environments.
Master Communicator: Fluent in English, with the ability to clearly translate complex technical concepts for executive stakeholders and business priorities for engineering teams—without anything getting lost in translation.
How You’ll Stand Out:
Fluency in German is a strong plus, enabling close collaboration with teams and stakeholders across our Hamburg HQ and wider DACH region.
Familiarity with Java, Kotlin, or Swift, or personal experience building and deploying your own applications.
A deep understanding of the mobile ad tech landscape, including SDK integrations and current industry best practices.
We welcome applications from people who will contribute to the diversity of our company.
Tips & Tricks to Nail Your Interviews!
Skip cover letters
Check your equipment
Do some research
Prepare an elevator pitch
Structure your answers
Let your personality shine
Come with your questions
Don’t be afraid of rescheduling
Recruiting FAQs
We aim to make our recruiting process as fast and efficient as possible, but the duration can vary depending on the role you are applying for. Usually we are really fast, though (less than 4 weeks).
Yes, if you see multiple roles open that match your skill set, you can apply for them simultaneously. Our Talent Acquisition team will review your application and contact you about the role that best seems to match your skills.
Yes, if you see multiple roles that match your skill set, you can apply for them simultaneously. Our Talent Acquisition team will review your application and contact you about the role that best matches your skills.
Great! Please allow a few days for our team to review your application. We will contact you with the next steps as soon as possible.
We’ll never ask you for money, fees, or sensitive information (like bank details, tax forms, or credit card numbers) during the hiring process.
If anything feels off, you can always double-check by reaching out to our Talent Acquisition team at ta@applike-group.com.
Once you’ve signed your contract, our HR team may request personal details, but only from our official email: hr@applike-group.com.
No, we do provide full visa and relocation support.
We do! You can find more information about our relocation support and the succesful relocation of our colleagues here on this website.
No problem! Our visa and relocation support does also include your partner or kids. (Please be aware that legal marriage is often times a requirement to obtain a partner-visa).
If you prefer 100% remote companies, applike is not the right place for you because we strongly believe in face-to-face collaboration. However, we did implement a hybrid working model where we are in the office at least three days a week (Monday, Tuesday, and Thursday) and can work remotely the remaining two days. Additionally, you get three whole weeks per year to work fully remotely if you want.
Our hybrid working approach involves being in the office at least three days a week (Monday, Tuesday, and Thursday) and the option to work remotely the remaining two days. Flexible working hours mean that we work Monday-Friday, but do not have fixed working hours. Just make sure to adapt to the rhythm of your team.
The headquarters of the applike group and all its subsidiaries are located in Hamburg, Germany. We do have offices in the US and APAC.
Well next to the fact that you are able to see and collaborate with your colleagues face-to-face, we have a super modern office that leave no wishes open: from Drinks & Snack, areas to work away from your desk to a fully equiped gym.
Yes, you can!
Couldn’t find the perfect job offer?
Nevermind! We are always interested to get in touch with new talents.